Waiting becomes the plan
Without a useful time estimate, a quick visit can take over the rest of the day.
Your live place in line
Waitometer puts your place in line on your phone. See your live position and expected wait, step away with confidence, and know what to do next.
Joining a queue? Open the QR code or link shared by the business.
You have time.Step away and check back here.
Check in or flag a delay without walking back to reception.

Paper tokens show a number. Waitometer shows what happens next.
A problem everyone recognises
Paper tokens show a number. Waitometer shows what is happening now, what the wait may be, and when it is time to come back.
Without a useful time estimate, a quick visit can take over the rest of the day.
People stay within earshot because stepping outside might mean missing their turn.
Teams answer “How much longer?” instead of focusing on the person in front of them.
How Waitometer works
Nothing new to install or learn. The business shares the queue; Waitometer keeps both sides looking at the same live position.
Join the queue from the business’s QR or link. No app, account, or password.
See who is being served, how many people are ahead, and the estimated wait.
Step outside, finish an errand, or find somewhere comfortable. Your private link keeps the next step clear.
A practical return for service teams
Give customers useful answers before they ask. Your team gets one live view for everyday queue decisions, while customers get the freedom to wait elsewhere.
Start your live queue
Every team sees the right queue while the business keeps the full picture.
Run the queue from a phone or computer and share one QR code or link—no dedicated kiosk hardware.
Customers can see their live position and expected wait without returning to the counter for an update.
“I’m here” and “Running late” give the team a clear signal before the customer reaches the desk.
Receptionists and service counters see the right live queue, with safe recovery after a weak connection or accidental action.
How Waitometer helps
Choose the setup that fits your business today. Keep one shared line, run separate queues across teams and locations, or guide a customer through several stops.
Perfect for one desk, one provider, or one service. Start simple and stay organised.
Let several counters call from the same line while each customer is assigned only once.
Give each service, department, provider, or location its own queue while keeping one business view.
Handle today’s walk-ins alongside planned visits, then bring bookings into the live queue at the right time.
Guide people from consultation to lab, imaging, billing, or another next stop without losing their journey.
Use a QR code or link, or let staff add a visitor—including someone without a phone.
Made for everyday service
Start with one reception desk and grow to several providers or counters. Customers still get the same easy experience.
Let patients wait somewhere comfortable and return with a clear live instruction.
Guide each visit from registration to collection, imaging, or billing with a clear next step.
Let walk-ins step outside while keeping their live place with the requested service team.
Keep customers informed while multiple active counters work from one shared queue.
Show customers their position and expected wait during longer, less predictable service visits.
Give each service-specific line a clear token view across the counters serving it.
Keep individual arrivals organised, even when several people can be served at once.
Built for real life
Open a private web link. No app store, registration form, or password is required.
Late arrivals, pauses, delays, and reconnects are shown honestly so nobody has to guess.
Staff can still create and manage a visit for a child, senior, or anyone who does not want to use a phone.
Respect every customer’s time
Start with the phones and computers you already use. Customers join through your QR code or link—without an app or account.
Start your live queue3-step business setup No dedicated hardware No customer app or account